There are a few reasons this might happen :
- We weren't able to charge your credit card in your last billing cycle.
- The URL(s) you have entered inside your Tokens are wrong - please check them.
- You are receiving traffic, but you can't see that in your tracking software - please check your page/site and see if your tracking code was implemented correctly.
If you have any questions, please click on the blue 'Help' button on the right corner of your screen and one of our support agents will be happy to help you.